Challenge – Age of Anxiety
For health and care professionals, throughout the UK and in many other parts of the world, it is an age of anxiety. Once upon a time it was so much simpler. Then came a ‘perfect storm’. Four challenges – political change, digital disruption, audit culture and the managerial wave – dominate current discussion.
Just one would ‘rock the boat’. Dramatically.
But to aggregate all four generates instability and growing entropy.
Stress and uncertainty are everywhere:
- Political change is perhaps a given. The Health and Social Care Act 2012, which came into force in April 2013, has unleashed a flood of change. The crux is to understand, apply and develop its initiatives.
- Both the drive to economic efficiency and societal change – notably disclosure and transparency – have instigated important new audit principles. In one way emancipation, this trend also drives a massive wave of compliance and a whole new process culture.
- In part reflecting the demands of political change and audit culture, the advance of managerialism continues at a daunting pace, creating a vast raft of new organisational, cultural and communications challenges.
- But perhaps most insidious – if ultimately the greatest opportunity – the digital disruption is changing the very way in which we engage with each other on a daily basis. To many it must feel as if they are learning a whole new language while seeking to address the most complex subtleties.
Unsurprising then, this age of anxiety.